Questions & answers
Questions about Listub, answered.
Plans, sharing, privacy, Listub AI, the trackers and your devices: the short answers, in plain words. Type a word to find yours.
Topics
Getting started
What is Listub?
Listub is a free organizer app for your life, friends and family, on iPhone, iPad, Android, Mac and Windows. It keeps your shopping lists, to-dos, meal plans, medicines, documents, trips and more in one place: modules you can use alone or share with your family, friends or roommates.
Is Listub free?
Yes. The free Basic plan includes all Basic modules and needs no credit card. It works on one device, with up to 5 rooms of your own, and you can share each room with up to 10 people. Premium adds more devices, up to 20 people per room, file uploads, Premium modules and early access to new features.
Which devices does Listub run on?
iPhone and iPad from the App Store, Android phones and tablets from Google Play, Mac from the Mac App Store, and Windows from the Microsoft Store.
Can I try Listub without an account?
Yes. In guest mode your rooms, lists, notes, tasks and calendar events stay on your device and are never uploaded. If you create an account later, your content moves into it.
Which languages does Listub speak?
77. The app and Listub AI work in your language, and you can change it anytime in the settings.
How do I get started?
Create your first room, for example a “Weekly Groceries” room with the Shopping List, and add a few things yourself or ask Listub AI. When you want others in, invite them: every plan shares its rooms, and the people you invite join free.
How do I reach support?
In the app under Help & Support, or through our contact form. We usually answer within 24 hours.
Plans & payment
What’s the difference between Free, Premium and Family?
Free: all Basic modules, 1 device, up to 5 rooms of your own to share with up to 10 people each, and Listub AI. Premium: sync on 3 devices at once, 50 rooms, 20 people and 1,000 entries per room, 1 GB for files, Listub AI Pro, Premium modules and early access to new features. Family: Premium for you and 3 more people, with 100 rooms and 5 devices each and 1 GB shared.
Do Premium and Family get new features first?
Yes. Everything new in Listub, new modules and new features alike, comes to Premium and Family first. After a while it may open up to the free plan as well. The modules you have today stay free.
How do I subscribe?
In the app: open the menu, go to Subscription and pick a plan. You pay through the App Store or Google Play.
How do I cancel?
Anytime, in the subscriptions of your App Store or Google Play account. Premium stays until the end of the period you paid for; then your account goes back to the free plan.
What happens to my rooms if I go back to free?
With 5 rooms or fewer, you keep them all. With more, your 2 most recently used shared rooms stay and you choose more to keep, up to 5; the rest wait in the archive for 180 days and are then deleted. Files from your rooms move to File Manager, ready to download. Subscribe again within that time and your rooms and files come back.
Can I get a refund?
Purchases in the App Store or Google Play follow the store’s refund rules, so ask the store first. If you get stuck, write to us and we’ll help.
Are the trackers free?
Yes. Screen Box and Book Shelf come with Listub and are free for everyone. No ads.
Privacy & data
Where is my data stored?
Your account and content are on our servers in Germany. Uploaded files and backups are in Cloudflare’s EU storage, encrypted at rest. Everything travels encrypted (HTTPS/TLS).
Who can see my content?
You, and the people you invite to a shared room. Nothing is public unless you share it with a link, and you can turn that off anytime.
Does Listub show ads or sell my data?
No. We never sell your data, and the app has no ads from other companies and no third-party advertising or analytics trackers.
What happens with what I ask Listub AI?
Listub AI is optional. Only what you send it, plus the entries it needs, is processed to answer, on Cloudflare’s AI infrastructure. It isn’t used to train AI models.
How do I delete my account?
In the app, anytime. You have 30 days to change your mind; after that your account, rooms, entries and files are erased for good. You can export your data first.
How do I protect my account?
Two-factor authentication by e-mail on every plan, passkeys, App Lock with Face ID, fingerprint or a PIN, and a list of your sign-ins and devices.
Listub AI
What is Listub AI?
The AI assistant built into Listub. Type or say what you need, like “Add milk, eggs and coffee to my shopping list”, and it puts it in the right place.
Is Listub AI included in my plan?
Yes. The free plan includes Listub AI; Premium and Family include Listub AI Pro, with a much bigger allowance. There are no credits to buy.
What can Listub AI do?
Add entries to any module, find things you saved, and do small jobs for you, like ticking off a task or updating an expense.
Does Listub AI speak my language?
Yes. It answers in your language, with dates and currencies the way you write them.
Trackers
What are the trackers?
Screen Box for films and series, and Book Shelf for books: your watchlist and your reading list, with progress, dates and ratings.
Can I bring my history from another app?
In Screen Box, yes: import an export ZIP from another service, and the file is processed on your device. Book Shelf adds books by searching its catalogue of millions instead.
Who can see what I watch and read?
Only who you choose: your Listub friends, anyone with a public link, or nobody. Sharing is opt-in and you can turn it off.
Devices & offline
Does Listub work offline?
Yes. What you save lives on your device first, so the app opens without a connection and syncs your changes when you’re back online. In a few modules, such as Meal Planner and Health Cabinet, you can read everything offline but editing needs a connection.
How many devices can I use?
One on the free plan, 3 at once with Premium, and 5 per member with Family (20 in total). They stay in sync.
How much storage do I get?
The free plan has no file storage. Premium and Family include 1 GB for images and documents, shared in the Family plan. One document can be up to 20 MB, one image up to 4 MB.
What notifications does Listub send?
Push notifications for reminders and deadlines, in-app notifications for invites and activity, and optional e-mail digests. You can switch each one on or off in the settings.
I’m not getting notifications. What can I check?
Check that notifications for Listub are on in your phone’s settings and in the app’s notification settings. For e-mails, look in your spam folder.